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id, title, sidebar_label
| id | title | sidebar_label |
|---|---|---|
| cloud-instances | Cloud instances | Cloud instances |
A cloud instance is a Vantage control plane we run for you, reachable at
<your-slug>.vantage.hostxtra.co.uk.
Creating one
- On Overview, choose Create a cloud instance. Once you already have an instance, the same page offers Buy a plan instead.
- Choose Cloud, then the plan you want.
- Give the instance a name and confirm.
The instance is provisioned with you as its owner, and a Free licence is issued immediately. Your Vantage HQ password gets you into it, though the two are kept in step rather than shared. See People and roles.
Slugs
Your instance's address comes from the name you choose, lowercased, with some names reserved. Pick something short that you can say on a phone call.
:::warning One Free instance per account, per deployment Creating a second Free cloud instance is refused. If you want another, it needs a paid plan or free up the first. :::
Using it
Sign in at your instance's hostname with the email and password you use for HQ. It is a normal Vantage install from that point: see Getting started and the Vantage section.
The instance does not depend on HQ at runtime. HQ being unreachable does not affect anyone signing in or any agent syncing.
The instance record
Each instance on Overview is one record. Closed, it is a row. Open, it shows:
- Licence contents: tier, server allowance, features and expiry.
- Members: who has access, and with what role.
- Actions: grant access, change configuration, renew.
Members
Granting access writes a real user into the instance. Covered fully in People and roles.
Changing what it can do
Server allowance and per-instance features (browser console, single sign-on) are part of the instance's entitlement, the configuration your licence is cut from. Changing it goes through billing. See Licensing and entitlements and Billing.
Renaming
The display name is free to change. The slug is part of your hostname, so ask support if you need that changed.
What happens if the licence lapses
A cloud instance whose Free licence expires enters degraded mode, then, after a grace period, the instance and all its data are deleted. Warning emails go out first. See Free tier.
Paid instances do not get reaped by that mechanism. A cancelled subscription runs to its grace-padded expiry and then lapses.
Deleting
Ask support.