# Current cloud instance process The current processs for creating cloud instances is incorrect. At the moment the cloud instance process is the following: - Customer goes to `https://vantage.hostxtra.co.uk/start` then fills in the form. - Customer is then sent and email to verify - Customer clicks the link and the instance is created in the DB. - Customer can then access the instance. As the `/start` process is auto creating a new instance this should default to the free tier instance. The issue is that this doesn't create an `account` and `admin_instance` on the admin side. The Cloud instance creation / account creation needs to be restructured. for context when I say `hq` I mean `admin` - customer goes to `https://vantage.hostxtra.co.uk/start` and fills in the form. - This is where the HQ account is created. - The customer is then sent and email to verify their email address. - The customer can then access the HQ customer portal. - The customer can then create a free new instance in the HQ portal. - The cloud instance is created in the DB. - The HQ `account` and `admin_instance` is created and populated in the DB. - A `Free` License is created and attached to the instance. - The customer is then sent an email letting them know the instance has been created and when the license expires. - The customer will need to renew the license after expiry, if they are on a Free license. - This is so that unused instances can be cleaned up if no renew after a length of time has passed.