Free has no features, so a nil Go slice served "features": null. The
portal's type said string[], called .length on it, and took the page down.
The guarantee lives on a named Features type with its own MarshalJSON
rather than at each of the six places a licence or plan is serialised,
because the seventh is the one that would have been forgotten. Applying it
at marshal time also fixes rows already holding null in Mongo, which a
write-side fix alone would not.
Same class, found while checking the rest: staffListInstances built its
expiring filter from a nil []string, marshalling to $in: null, which Mongo
rejects — so the quiet week when nothing is expiring is precisely when the
staff Operations page's own query would have failed.
Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>