diff --git a/admin/internal/cloudprov/cloudprov.go b/admin/internal/cloudprov/cloudprov.go
index 7c6fae2..265d803 100644
--- a/admin/internal/cloudprov/cloudprov.go
+++ b/admin/internal/cloudprov/cloudprov.go
@@ -83,3 +83,102 @@ func OwnerUserID(ctx context.Context, instanceID string) (string, error) {
 	}
 	return u.UserID, nil
 }
+
+// GrantUser projects an HQ person into a control-plane instance.
+//
+// The password hash is copied from customer_users rather than re-derived: HQ
+// owns the password, and a grant that asked for a password again would create
+// a second credential for one person.
+//
+// The row is written with auth_source "hq" and hq_user_id set, which is what
+// makes the control plane refuse to edit it locally and what lets a password
+// change find it later.
+func GrantUser(ctx context.Context, instanceID, email, passwordHash, role, hqUserID string) (*sharedmodels.User, error) {
+	u, err := provision.CreateUserWithHash(ctx, db.ControlDB(), instanceID,
+		email, passwordHash, role, sharedmodels.AuthHQ)
+	if err != nil {
+		return nil, err
+	}
+	if _, err := db.Control("users").UpdateOne(ctx,
+		bson.M{"user_id": u.UserID},
+		bson.M{"$set": bson.M{"hq_user_id": hqUserID}}); err != nil {
+		// Unwind: a projected row with no hq_user_id is invisible to revoke and
+		// to password propagation, which is worse than no row at all.
+		_, _ = db.Control("users").DeleteOne(ctx, bson.M{"user_id": u.UserID})
+		return nil, fmt.Errorf("set hq_user_id: %w", err)
+	}
+	u.HQUserID = hqUserID
+	return u, nil
+}
+
+// RevokeUser deletes the projected row for one person in one instance.
+//
+// Deleting rather than disabling is deliberate: the control plane has no
+// concept of a disabled user, and a row that still exists is a row that can
+// still sign in.
+func RevokeUser(ctx context.Context, instanceID, hqUserID string) error {
+	_, err := db.Control("users").DeleteOne(ctx, bson.M{
+		"instance_id": instanceID,
+		"hq_user_id":  hqUserID,
+	})
+	return err
+}
+
+// SetMemberRole changes a projected user's role inside one instance.
+func SetMemberRole(ctx context.Context, instanceID, hqUserID, role string) error {
+	if !sharedmodels.ValidRole(role) {
+		return fmt.Errorf("invalid role %q", role)
+	}
+	res, err := db.Control("users").UpdateOne(ctx,
+		bson.M{"instance_id": instanceID, "hq_user_id": hqUserID},
+		bson.M{"$set": bson.M{"role": role}})
+	if err != nil {
+		return err
+	}
+	if res.MatchedCount == 0 {
+		return fmt.Errorf("no projected user in instance %s", instanceID)
+	}
+	return nil
+}
+
+// CountOtherOwners counts owners of an instance other than one HQ person.
+//
+// It counts CONTROL-PLANE owners, so an owner created locally inside the
+// instance counts too. That matters: refusing to revoke the last HQ owner of
+// an instance that has three local owners would be a refusal with no cause.
+//
+// $ne matches documents where the field is absent, which is exactly how a
+// locally-created owner is stored.
+func CountOtherOwners(ctx context.Context, instanceID, exceptHQUserID string) (int64, error) {
+	return db.Control("users").CountDocuments(ctx, bson.M{
+		"instance_id": instanceID,
+		"role":        sharedmodels.RoleOwner,
+		"hq_user_id":  bson.M{"$ne": exceptHQUserID},
+	})
+}
+
+// SetPasswordHash writes one hash to every row projected from one HQ person,
+// across every instance, and reports how many it changed.
+func SetPasswordHash(ctx context.Context, hqUserID, hash string) (int64, error) {
+	res, err := db.Control("users").UpdateMany(ctx,
+		bson.M{"hq_user_id": hqUserID},
+		bson.M{"$set": bson.M{"password_hash": hash}})
+	if err != nil {
+		return 0, err
+	}
+	return res.ModifiedCount, nil
+}
+
+// ProjectedUsers returns every control-plane row projected from one HQ person.
+// hqsync uses it to compare hashes.
+func ProjectedUsers(ctx context.Context, hqUserID string) ([]sharedmodels.User, error) {
+	cur, err := db.Control("users").Find(ctx, bson.M{"hq_user_id": hqUserID})
+	if err != nil {
+		return nil, err
+	}
+	var users []sharedmodels.User
+	if err := cur.All(ctx, &users); err != nil {
+		return nil, err
+	}
+	return users, nil
+}