{{define "subject"}}Payment failed for your Vantage subscription ({{.InstanceName}}){{end}} {{define "tone"}}pend{{end}} {{define "category"}}Billing{{end}} {{define "pill"}}{{template "chip" (dict "label" "Payment failed" "tone" "pend")}}{{end}} {{define "title"}}Payment failed for {{.InstanceName}}{{end}} {{define "body"}} {{template "lead" (printf "A payment for %s did not go through. The card will be retried automatically." .InstanceName)}} {{template "callout" (dict "tone" "up" "title" "Your instance is unaffected" "text" "Servers, agents and monitors keep running while the payment is retried. The licence is untouched.")}} {{if .PortalURL}}{{template "button" (dict "label" "Update payment method" "url" (printf "%s/billing" .PortalURL))}}{{end}} {{template "label" "How to fix it"}} {{template "steps" (list (dict "t" "Open billing in Vantage HQ" "d" "Sign in and go to Billing.") (dict "t" "Update your payment method" "d" "Add a new card, or correct the details of the current one.") (dict "t" "That is all" "d" "The next retry uses the updated details."))}} {{template "rows" (list (dict "k" "Instance" "v" .InstanceName) (dict "k" "Payment" "v" "Failed, retrying") (dict "k" "Licence" "v" "Unaffected"))}} {{end}} {{define "why"}}a payment for the {{.InstanceName}} subscription failed.{{end}}