docs: status pages

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---
id: status-pages
title: Status pages
sidebar_label: Status pages
---
A status page is a public page reporting a chosen set of monitors as up-front
components, with a 90-day history and an uptime percentage per component. It
needs no session and no token to read — anyone with the link can open it,
which is the point: it is what you hand a customer instead of an incident
email.
Requires the **Status pages** licence feature. If the licence lapses, or the
tier does not include the feature, the page keeps serving — it renders an
explanation rather than data or a broken page, so a customer who follows an
old link never sees an error.
## Creating a page
From **Status pages**, choose a page id and a title. The id is 340 characters
of lowercase letters, digits and `-`, starting and ending with a letter or
digit. It becomes part of the public URL:
```
https://<your-instance>.vantage.<yourdomain>/status/<page-id>
```
**The page id cannot be changed after creation.** Once you have shared the
link, changing the id would break it, so pick something you would still be
happy with in a year — `platform`, `api`, a customer's own name for a
dedicated page.
## Draft versus published
A new page starts unpublished. Unpublished pages answer *not found* to
anyone who requests them, including you, from a browser without a session —
so you can build out the components and copy before announcing it. Toggle
**Published** when it is ready. Un-publishing later takes it back to *not
found* rather than deleting anything.
## Sections and components
A page is organised into **sections** — arbitrary groupings such as "API" or
"Region: EU" — each holding one or more **components**. A component is a
monitor plus a **display name** you choose for this page.
The display name is never the monitor's own name unless you type it in. An
internal monitor name ("prod-db-primary-eu1") is rarely what you want a
customer reading; give it whatever name makes sense to them, and change it
for a different page without touching the monitor.
If a monitor listed on a page is later deleted, its component still appears —
reading `Unknown` rather than up or down, because nothing is checking it any
more and claiming otherwise would be a false claim of health.
## What a visitor sees
- Component name, current state (up / down / under maintenance / unknown) and
a 90-day uptime percentage.
- A 90-day history bar per component.
- Any active incidents, upcoming maintenance, and a rolling history of both.
- An optional banner across the top of the page (info / warning / critical),
for anything you want said regardless of component state.
A visitor never sees a target URL, host or port, the check's expected status
or keyword, latency, a certificate expiry date, failure text, or which
notification channel is attached. That is a deliberate boundary, not an
oversight: nothing that would tell a stranger how your infrastructure is
reachable is on this page.
## Incidents and maintenance
Two kinds of entries appear on a page's timeline:
- **Automatic** — a monitor going down opens an incident on any page that
lists it, with no action from you. These appear the moment the monitor's
state changes and close the moment it recovers.
- **Authored** — an incident or maintenance window you create by hand, with
its own title, impact and a set of affected components you choose. You
post updates to it (Investigating → Identified → Monitoring → Resolved) as
the situation develops, and each update is timestamped and kept on the
page's history.
An authored incident is attached to one or more pages explicitly when you
create it — it does not follow a monitor onto every page that monitor happens
to be listed on.
### Scheduling maintenance
A maintenance window has a scheduled start and end (the end must be after the
start) and moves through Scheduled → In progress → Completed. While a window
is in progress and its affected components are within the scheduled time,
those components are drawn as "under maintenance" instead of up or down.
**Maintenance changes how a day is drawn, never the uptime number itself.**
The 90-day percentage is computed from what actually happened — a component
that stayed up throughout a maintenance window still shows as up in its
history, it is only the live status pill that reads "under maintenance" for
the duration.
## Delay before an update appears
A visitor's read of a page is cached for up to 30 seconds, so posting an
update or flipping Published does not necessarily change what a visitor sees
instantly — though most authoring actions invalidate that cache immediately,
so in practice it usually shows within a second or two. If a change genuinely
does not appear, reloading after 30 seconds always will.