feat: documentation site

Docusaurus 3 docs-only site at docsite/, served statically by nginx under
/docs on the marketing host. Covers getting started (self-hosted install
through first server and first licence), the control plane, Vantage HQ,
a reference section and operations.

Wired into docker-compose.site.yml as docsite (3005:80) and into the
image build workflow, rebuilding on its own directory only. Never added
to the self-hosted compose file.
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---
id: billing
title: Billing
sidebar_label: Billing
---
Paid plans are billed through **Paddle**, which is the merchant of record. Your
invoice, your card details and your tax handling are all Paddle's; HQ holds a
customer reference and nothing sensitive.
Billing is **owner-only**.
## Buying
### Cloud
Open the instance, change its configuration to what you want, and check out.
Checkout runs in the browser.
### Self-hosted
**Buy self-hosted**, then bind the purchase to your install's UUID. See
[Self-hosted instances](./self-hosted-instances.md).
## What you are buying
A subscription's line items are the configuration: the plan base, the metered
server count above the base, and any per-instance features. Changing the
configuration changes the line items.
## Changing configuration
**Instance → Configuration**, adjust servers or features, and save.
- **Increases** take effect when the payment confirms.
- **Reductions** are scheduled for the end of the term. The portal shows the
date and the new value.
## The customer portal
**Billing → Manage** mints a Paddle customer-portal session where you can
update your payment method, see invoices and cancel.
## How a licence follows a payment
```mermaid
flowchart LR
C["Checkout / change"] --> P["Paddle"]
P -->|signed webhook| H["HQ"]
H --> G["Entitlement: desired → granted"]
G --> L["Licence signed from granted"]
```
The webhook is the **only** issuing path for paid plans. It is signature
verified, processed exactly once, and resolved from the subscription's *current*
line items — so a webhook that arrives out of order still produces the right
answer rather than replaying a stale state.
A licence is signed from **granted** only. A checkout you abandon changes
nothing.
## Cancelling and failed payments
Cancelling, or a payment going past due, takes **no immediate licence action**.
Your licence runs to its grace-padded expiry and then lapses normally. There is
no mid-term cut-off.
For a cloud Free instance, lapsing eventually leads to deletion — see
[Free tier](./free-tier.md). Paid instances are not reaped.
## Renewals
At renewal the subscription bills again and the licence is reissued for the new
term. It is also the only moment a scheduled **reduction** takes effect.
Self-hosted customers: download and paste the reissued licence. Cloud customers:
nothing to do.
## Free is not in Paddle at all
Free has no subscription, no £0 line item and no Paddle record. It has its own
renewal, in the portal. An account only acquires a Paddle customer reference
with its first paid purchase.